Necklace with crescent moon pendant and three fir trees

Jewelry Care – Jorie Jewelry

At Jorie Jewelry, each piece is designed to accompany you for a long time. To preserve their shine, color, and natural beauty, we invite you to follow these care tips adapted to each material.

STAINLESS STEEL

Stainless steel is a durable material known for its resistance to oxidation and humidity. It maintains its appearance over time and requires very little maintenance.

You can wear your stainless steel jewelry daily, even during outdoor activities.

⚠️ If your jewelry contains natural stones, it is best to avoid frequent contact with water, lotions, and perfumes, as this may affect their shine and color over time.

PLATED STAINLESS STEEL (GOLD, ROSE GOLD, BLACK)

Plated jewelry has a delicate finish that requires extra care.

To extend its lifespan:
• Avoid contact with water, chemicals, and cleaning products
• Remove before showering, exercising, or sleeping
• Apply perfumes and body products before putting on your jewelry
• Store in a dry place, inside a jewelry box or pouch

Please note: plated jewelry is not designed to last forever. Its color may naturally change over time. Proper care will help maintain its appearance longer.

STERLING SILVER 925

Sterling silver is a precious metal that may naturally darken over time when exposed to air and humidity.

To maintain its shine:
• Store it in a dry place
• Avoid prolonged exposure to moisture
• Clean it with a soft, suitable polishing cloth
• Wearing it regularly can help slow down oxidation

SEMI-PRECIOUS STONES

Each natural stone has its own characteristics. Some tolerate water better, while others are more sensitive. It is important to learn about the specific stone in your jewelry in order to provide proper care.

In general, to preserve their beauty:
• Avoid contact with perfumes, lotions, and chemicals
• Gently clean with a soft, dry cloth
• Store separately to prevent scratching
• Protect from impacts and drops

Each stone naturally displays variations in color, texture, and transparency. These differences are part of their charm and a sign of their authenticity.

At Jorie Jewelry, we are committed to offering only genuine, carefully selected semi-precious stones. Each stone is chosen for its natural beauty, quality, and unique character.

Our stones are sourced from trusted suppliers who specialize in natural gemstones. Because they are natural, each stone may vary slightly in color, shape, or texture — this is what makes every piece truly one of a kind.

We do not use synthetic or imitation stones. Any treatments or enhancements, when applicable, are always standard and disclosed.

Our goal is to create jewelry that feels meaningful, authentic, and timeless — pieces you can wear with confidence, knowing they are made with real materials and honest craftsmanship.

SHIPPING

Order processing time is 1 to 5 business days.

✈ Canada: 3 to 20 business days after shipping
✈ United States: 7 to 30 business days after shipping
✈ International: 5 to 30 business days after shipping

All orders are shipped from Canada via Canada Post.

A tracked shipping option is available at checkout for extra peace of mind.

Please note that delivery times may vary depending on destination and during busy periods.

EXCHANGES

♡ You have 30 days to request an exchange
♡ Return shipping costs are the responsibility of the customer
♡ Items must be returned in their original condition
♡ Exchanges are accepted within Canada only

DAMAGED ITEM

Each item is carefully inspected before shipping.
If your item arrives damaged, please contact me within 48 hours with a photo, and I will gladly offer a solution.